Here to help

Returns & refunds.

Something wrong? Email Wicklowtap@gmail.com with your name, order details and what happened. We’ll help sort it out.

Faulty or not working

If your card is faulty or does not work as it should, we’ll arrange a free replacement or a refund. Contact us so we can put it right.

Changed your mind

Contact us within 14 days of delivery. Return the unused card and we’ll refund the card price and standard postage (€3) within 14 days of receiving the card back or proof that you’ve posted it, whichever is first. Return postage is paid by you. Tell us first so we can give you the return address.

Damaged in the post

Contact us within 14 days of delivery with a photo of the damage, and we’ll arrange a replacement or refund.

Refund timing

Refunds go back to your original payment method within 14 days of receiving the returned card or proof that you've posted it. This information does not affect your statutory rights.